SHIPPING & RETURNS
SHIPPING POLICY
- All books are carefully packed in specialist cardboard book wraps and dispatched within 2 working days.
- Expedited shipping is available upon request.
- Shipping times and costs vary depending on location.
Pre-orders
- Pre-ordered books will be shipped on the day of publication.
UK postage
- Free
RETURNS POLICY
- We have a 30-day returns policy after which we cannot offer a refund or exchange.
- A returned book must be in the original packaging, unused and in the same condition that it was received.
- We require proof of purchase.
Refunds
- We will notify you of your refund status once the return has been received and checked. If approved, your refund will be processed within 3 working days and applied to the original method of payment. If not, we will contact you to explain the reason why.
- A partial refund may be offered at Triglyph Books discretion.
Pre-orders
- Payment will be taken in full for pre-orders.
- You can cancel your pre-order and get a full refund within 14 days of placing the order.
Exchanges
- Please inspect your book upon receipt and contact us immediately if it is defective or damaged. We will only exchange the same title.
Posting
- Please return your book to: Triglyph Books Ltd, 16 Riverview Business Park, Station Rd, Forest Row, East Sussex, RH18 5FS, United Kingdom.
- You are responsible for your own shipping costs and they are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from the refund.